FAQ · CARNOVA Dallas 75220
Used car questions, answered
Straight answers about buying a pre-owned car at CARNOVA in Dallas.
📞 Llame al (972) 247-7000 · Carolina 214-583-7504 · Ximena 469-265-2388 (llamada o texto)
¿Prefiere español? Preguntas frecuentes en español
Where is CARNOVA?
CARNOVA LLC is at 2413 Community Dr, Dallas, TX 75220, between Denton Dr and Harry Hines Blvd, just south of W Northwest Hwy (Loop 12) in Northwest Dallas, about a mile from Bachman Lake.
How do I contact CARNOVA?
Call (972) 247-7000 · Carolina 214-583-7504 · Ximena 469-265-2388 (call or text). Visits are by appointment, Monday–Saturday 9 AM–6 PM (appointments from 10 AM).
What kind of cars does CARNOVA sell?
Pre-owned cars, SUVs, trucks and vans for regular people. Every vehicle has its own page with real photos, the VIN, mileage and price.
Can I finance a car with an ITIN?
Yes. You can apply with an SSN or an ITIN. Financing goes through a bank: CARNOVA sends your application to one or two suitable lenders, and the lender decides approval, rate and down payment.
Can I finance any car?
Yes, you can apply for financing on any car in our inventory. Financing goes through a bank, and approval, rate, term and down payment are up to the lender.
Is approval guaranteed?
No. Approval always depends on the lender, your credit and your income. We will tell you honestly what the lender says.
I am buying my first car. Can I still apply?
Yes. First-time buyers can apply with an SSN or ITIN. Bring a valid ID, proof of income and proof of address; a larger down payment can help with the lender.
Do you speak Spanish?
Yes. We help customers in English and Spanish.
Can I bring my own mechanic or bank?
Yes. You can have the car inspected by your mechanic and you can use your own bank, credit union or cash.